Q: How do I create an account?
A: Download Raven App from Google Play Store or Apple App Store. Tap "Sign Up" and register using your email address or Google account. Complete your profile to get started!
Q: Is Raven App free to use?
A: Yes! Raven App is free to download and use. We offer optional premium subscriptions for additional features like ad-free experience and exclusive content.
Q: What platforms is Raven available on?
A: Raven App is currently available on Android devices. iOS version is coming soon!
Q: How do I edit my profile?
A: Go to your Profile tab, tap the edit icon next to your name, and update your information, profile picture, and gaming preferences.
Q: Can I connect my Steam account?
A: Yes! Go to your profile and tap "Import from Steam" to automatically import your game library.
Q: How do I change my password?
A: If you signed up with email, go to Settings > Account > Change Password. For Google sign-in users, manage your password through Google.
Q: How do I delete my account?
A: Go to Settings > Account > Delete Account. Please note this action is permanent and cannot be undone.
Q: What is Gamer DNA?
A: Gamer DNA is a unique feature that analyzes your gaming preferences and creates a personalized gamer profile based on your library and play style.
Q: How do I add games to my library?
A: Search for games using the search feature, tap on a game, and select "Add to Library." You can also import games from Steam.
Q: How do I follow other users?
A: Visit any user's profile and tap the "Follow" button to see their activity in your feed.
Q: What does Premium include?
A: Premium subscribers enjoy: Ad-free experience, Exclusive badges and profile customization, Priority support, and Early access to new features.
Q: How do I cancel my subscription?
A: Subscriptions are managed through Google Play Store or Apple App Store. Go to your store's subscription settings to cancel.
Q: Will I get a refund if I cancel?
A: Refund policies are determined by Google Play or Apple App Store. Contact their support for refund requests.
Q: How do I manage notifications?
A: Go to Settings > Notifications to customize which notifications you receive (likes, comments, follows, etc.).
Q: I'm not receiving notifications. What should I do?
A: Make sure notifications are enabled in both the app settings and your device settings. Also check that battery optimization isn't blocking our app.
Q: The app is crashing. What should I do?
A: Try these steps: Force close and restart the app, Clear the app cache, Update to the latest version, Reinstall the app if issues persist.
Q: I forgot my password. How do I reset it?
A: On the login screen, tap "Forgot Password" and enter your email address. You'll receive a password reset link.
Q: How do I report a bug?
A: Go to Settings > Help & Support > Report a Bug. Include as much detail as possible about the issue.
Q: How do I report inappropriate content?
A: Tap the three dots (...) on any post or comment and select "Report." Choose the reason for your report and submit.
Q: How do I block a user?
A: Visit the user's profile, tap the three dots (...) and select "Block User." They won't be able to see your content or contact you.
Q: What happens when I report someone?
A: Our moderation team reviews all reports and takes appropriate action based on our Community Guidelines.
Still have questions? We're here to help!
